Healthcare & Hospitals
Healthcare organizations have diverse and complicated security requirements, with the need to protect patients, staff, visitors, and assets often conflicting with regulatory mandates and the desire to provide an open and welcoming healing environment.
The leadership team at Security Advisors Consulting Group has significant experience working with healthcare organizations, Drew Neckar is certified as a Certified Healthcare Protection Administrator (CHPA) through the International Association of Healthcare Security and Safety (IAHSS), he has also served in volunteer leadership positions with IAHSS and with The Minnesota Association of Healthcare Safety and Security (MAHSS) and on the Healthcare Security Council of ASIS International. He has served as the senior Security executive for a regional health system with over 10,000 employees and 20+ locations including trauma centers, critical access hospitals, stand alone clinics, long term care facilities, and retail pharmacy operations; and as the Regional Director of Security for Mayo Clinic's operations in northern Wisconsin. Bob Nordby has experience gained as the senior Security leader for a regional health system with multiple hospitals and clinics in located across three states and a major subsidiary operating an integrated health plan.
As a consulting firm we have worked to help healthcare organizations from top ranked academic medical centers with locations in multiple countries, to major urban medical centers, to local critical access hospitals serving rural populations. Each of these environments brings its own unique security challenges that must be addressed through solutions geared to the organization's environment and business needs. We are here to assist healthcare organizations and have provided services for:
Stand alone urgent care and emergency departments
Behavioral health and rehabilitation facilities
Ambulatory surgery centers
Long term care facilities
Medical office buildings
Home care agencies
Medical air transport providers
Some of our service offerings that are commonly requested by our healthcare clients include:
We regularly publish content related to healthcare security and workplace violence prevention in healthcare some of our recent publications are:
Strategies in Security and Risk Policy to Help Mitigate Violence
In this article originally published in Security Technology Executive Magazine, Drew Neckar and Bill Nesbitt discuss how effective Security and workplace violence prevention programs should be developed with a holistic view of the safety and security of the organizations and are necessarily more than the sum of their component parts.
Strategies to Enhance Security's Role in Reducing Violence on Behavioral Health Units
In this Whitepaper published by the ASIS International Healthcare Security Council Drew Neckar and other Council members discuss how Security officers are an integral part in reducing disruptive behavior and assaults on behavioral health units, in Emergency Departments, and clinics by preventing patients from harming themselves and others. To better incorporate security services into the patient care team, hospitals should support in-service programs that foster collaborative working relationships for both security officials and hospital staff to improve the inpatient experience. These innovative programs and strategies are outlined within this document.
Improving Staff Safety and the Patient Experience Through Redesign of Security's Role in the Emergency Department
In this article originally published in The Journal of healthcare Protection management Drew Neckar describes how a project that used a multi-pronged approach to provided training to ED staff so that they would be more comfortable in dealing with emotionally disturbed patients and which realigned Security ’s role from patient observation to more of a response and support role has had positive results. These include a significant improvement not only in staff's perception of personal safety, and real monetary savings, but also in the perception of care by the patients themselves. The project has also resulted in a decrease in security officer time spent in patient observation.
Additional healthcare related publications from Security Advisors Consulting Group can be found on the Resources page of our website.